Important Notice: Canada Post Service Disruption
We understand that the ongoing Canada Post service disruption may affect the delivery of your paper statements, parking devices, and mailed payments. To make things easier for you, we’d like to share some simple ways to manage your monthly parking account, ensure timely payments, and avoid any fees, interest, or account interruptions.
Access Your Account and Statement Online
If you haven’t yet switched to e-statements, now is a great time to make the change and ensure you receive your statements without interruption.
- You can view and download your invoices anytime by logging in to your account at .
Update Your Payment Method
To ensure your payments are always on time, you can also:
- Update your payment method online and link a credit card or bank account for automatic payments.
How to:
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- Log into your account at impark.myparkingworld.com, or click the monthly parking button on our website
- Under Billing Information, update your payment type to Pre-Authorized Payment or Credit Card / Visa Debit
- Be sure to click Save to update your new payment information
Choose Pick-up Option for New Monthly Parking Sign-Ups
Due to the ongoing disruption, we have temporarily suspended the mailing of parking devices.
Customers who have recently signed up are asked to choose the “Pickup” option at checkout and follow the instructions provided in their confirmation email to obtain their device(s).
Need Assistance?
If you need assistance with logging in, resetting your password, or accessing your account for the first time, our friendly support team is here to help. Call us at 1-877-909-6199, Monday to Friday, from 7:00 AM to 5:00 PM PST.
Thank you for keeping your account up to date—we’re here to help whenever you need us!